Contact

Have a question about an order or a product? Send us a message below.

Returns and exchanges

Anything bought on fortresswipes.com can be returned for a refund or exchanged for any reason within 30 days of your purchase date. In your message, please include:

• Your order number
• Whether you'd like a refund or an exchange
• The item you're sending back
• For an exchange, the item you'd like instead

You don't need to tell us why. We'll send you a free prepaid return label. See our refund policy for details.

Prefer email? Write to support@fortresswipes.com with the subject Fortress Return or Fortress Exchange.

Bought from Amazon, TikTok or another retailer? Please contact the original seller for returns, refunds and exchanges.